Q		What odors does Petrotech Odor Eliminator eliminate?
A		The product is effective on any hydrocarbon-based substance such as animal and people urine and feces, skunk spray, smoke, sweat, and food odors.
Q		Where can I use Petrotech Odor Eliminator?
A		You can use the product on any surface type ¬ wood, carpet, concrete, tile, and any fabric. It is also effective on airborne odors (e.g. smoke, food odors, etc.). On carpet or upholstery, check color fastness in a hidden section before applying.
Q		How safe is Petrotech Odor Eliminator around children and pets?
A		Petrotech is all natural, non-toxic, non-carcinogenic, non-corrosive, and non-flammable. Per the U.S. Federal Regulations Toxic Substances Control Act, Title III, Section 311 & 312, this product contains no health or hazardous materials. It is perfectly safe to use around people and animals when you spray an odor source. It is safe, but follow precautions detailed on the can.
Q		How do I get rid of skunk odor on my pet?
A		Use the mist spray application and thoroughly spray effected area of dog’s coat. Rub into your pet’s coat to ensure that Petrotech Odor Eliminator penetrates into the coat and encapsulates the skunk spray. If you still smell skunk spray, reapply Petrotech Odor Eliminator on the affected area; it may not have made contact with the skunk odor source. Do NOT spray your pet’s eyes, nose, ears and mouth; spray Petrotech onto a clean cloth and rub it carefully on the face. If you accidentally get some in your pet’s eyes, immediately flush out with water. There is no need to rinse your pet down after using Petrotech Odor Eliminator. In fact, if you want to wash your skunked pet, give him or her a bath first, and then apply Petrotech Odor Eliminator. You need to give Mother Nature and Petrotech Odor Eliminator a little time to biodegrade the skunk spray so it is completely gone.
Q		When do I use the Mist versus Direct spray application can?
A		Use the Direct Spray can application when the odor source is clearly identifiable and restricted to a defined area (e.g., urine, diaper pail, carpet, etc.). Use the Mist Spray can application when the odor is dispersed and a mist application is more effective (e.g. cigarette smoke, airborne food odors, etc.).
Q		How does Petrotech Odor Eliminator work?
A		When Petrotech is sprayed on an odor source, it shears the hydrocarbon chain (of the odor source) and then encapsulates the odor source; this immediately eliminates the odor. Once Petrotech encapsulates the odor source, it becomes a microbial-food source for the indigenous bacteria in the environment, which accelerates the biodegradability of the odor source.
Q		Will Petrotech Odor Eliminator get rid of carpet stains?
A		Yes and no.  If you apply the product immediately after there is an accident before the urine or fecal material penetrates into the carpet fibers, the Petrotech encapsulation process will stop it from staining the carpet.  However, if the material has already penetrated the carpet fibers, it will not remove the stain.
Q		After I use Petrotech Odor Eliminator, do I need to rinse the area?
A		No, the by-product from using Petrotech Odor Eliminator is carbon and water.
Q		How much Petrotech Odor Eliminator do I need to use?
A		The amount of product required depends upon the area that needs to be addressed and the severity of the odor. In most cases, all you need to do is spray the odor source for about 2-5 seconds and the odor will be eliminated. For more severe odors, it may take some additional applications, but give Petrotech a few seconds to work before spraying again. People often use too much; an average 16 oz can provides about 30 regular applications.
Q		Does the Petrotech Odor Eliminator leave an odor?
A		No, Petrotech Odor Eliminator does not leave any odor nor does it introduce any new odor where it is applied. The product is unscented. It is not a masking agent.
Q		How long does Petrotech Odor Eliminator last?
A		Petrotech eliminates the odor source so the odor cannot come back; it is not a masking agent. The odor will only come back when another odor source is introduced into the area (e.g. the cat urinates on the same spot).
Q		What happens if the odor is not completely gone?
A		In order to eliminate the odor, Petrotech must be sprayed directly onto the odor source. If the odor is not eliminated, you may have missed some spots so check the area and spray the area where the smell is located. In addition, if you originally sprayed Petrotech in the air using the mist applicator, and the odor remains, you may want to check (and spray) the furniture, carpets or other areas as odors present in the air may settle on the surfaces of items in the room.